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Quality

Structure non-conformities

Quality incidents are scattered across emails, forms, photos and reports.

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Input

Defect report

Outlook

Email + 4 photos + report

Product, batch, site

Excel

Traceability data

Automation

  1. 1.Structuring
  2. 2.Attachment grouping
  3. 3.Similar-incident search

Output

Non-conformity record

Batch 2210-B · Lyon site

Created

3 similar incidents found

Same batch · last 6 months

To analyse

What the automation takes care of

  • Identify the product, batch and site
  • Structure the defect description
  • Group the attachments
  • Detect incomplete files
  • Search for similar incidents
  • Create the planned follow-up tasks

Human control

Final qualification, root-cause analysis and the corrective decision remain human.

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Frequently asked questions

Before you get started

Does this process look like yours?

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Tell us about the process, the tools used, the volumes and the pain points. We’ll identify the simplest and most cost-effective solution.

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First conversation with no commitment. Our recommendation may also be to simplify the process before automating it.